Customer Business Needs (19%)
Identify IT infrastructure 000-963 virtualization needs and requirements
Identify IT infrastructure integration-migration needs and requirements
Match storage management software feature functions to customer needs
IBM Customer Strategy (19%)

Describe and recommend the Infrastructure Simplification solution
Describe the Business Continuity Solution
Describe the Information Life-Cycle Management solution
Describe the On-Demand strategy
Resources (14%)

Identify IBM marketing resources
Identify IBM usable tools
Identify IBM Global Business Services
Identify IBM Global Financing Services
IBM Product Portfolio (31%)

Describe the business benefits of Tape storage systems
Describe the business benefits of Unified Storage
Describe the business benefits of Virtualization
Describe how Tivoli Storage Manager (TSM) integrates into the storage strategy
Competition (17%)

Identify environments where N series is the best solution for the customer compared to other possible IBM System Storage solutions
Identify the major advantages of the N series solution over the competitors
Identify IBM’s major competitors in the Storage marketplace
Describe IBM’s Green Power Project

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Courses and publications are offered to help you prepare for the certification tests. The courses are recommended, but not required, before taking a certification test. If you wish to purchase Web-based training courses or are unable to locate a Web-based course or classroom course at the time and location you desire, please feel free to contact one of our delivery management teams at:being added and updated. If you do not see the course(s) below listed in your geography please contact the delivery management team.

This certification validates the skills required to plan, install, configure and manage IBM Enterprise systems (e.g. 570, 595).  This includes infrastructure, virtualization, and those systems admin / management elements unique to the large system environment.  The successful candidate should be able to perform administrative and diagnostic activities needed to support multiple  environments.  This Certified Systems Expert supports complex partitioned POWER5 and POWER6 environments.

Test information:
Number of questions: 47
Time allowed in minutes: 75
Required passing score: 61%
Test languages: English

Section 1 – Advanced System Management (15%)
Advanced System 000-971 Management
Manage Storage
Utilize Service Tools
Manage File System and Database
Section 2 – Workload Management (12%)

Manage Job Environments
Section 3 – Security Planning and Implementation (11%)
Maintain System Security
Create and Maintain User Profiles
Perform Advanced Security Management
Section 4 – Backup and Recovery Planning and Implementation (13%)

Plan and Implement Back-ups
Section 5 – System and Database (9%)
Monitor System Performance
Determine Cause of System Performance Issues
Section 6 – Communications (16%)

Configure Communications
Manage Communications
Section 7 – Manage Software (16%)
Create Optical Images
Install and Apply PTFs
Plan and Implement Server and HMC Firmware Upgrades
Plan and Implement i5/OS Upgrades
Package and Deploy System i Access and WDSc

This customer certification validates the ability to plan, install, support, troubleshoot, and manage problems for a POWER 6 System p installation.  The system administrator manages 000-223 and support projects and end users, and oversees day to day operations of an IBM System p.

Test information:
Number of questions: 65
Time allowed in minutes: 90
Required passing score: 70%

The successful certified candidate has a recommended 12 – 18 months administering an IBM System p.  They are familiar with current and reasonably current operation environments (servers, operating systems, and features). 

Section 1 – Planning

Determine resource needs, features and limitations of required and installed hardware and OS levels, and redundancy requirements.
Describe Virtualization
LPAR and DLPAR and Advanced Power Virtualization features, benefits, functions, and VIO capabilities)
Micropartioning and Virtual I/O
Differentiate between the methods used to assign resources to virtual and standard LPARs
Requirements for installing a virtual server and virtual client LPARs
LPAR resource requirements for processor, memory and disk
Partition mobility
Energy requirements and strategy

To assess your current skill level and readiness for Test 114 – IBM Systems Storage Implementatation for Entry/Midrange DS Series v1, you can take a Web-based assessment test. Passing this assessment test does not result in achieving a credential. It is designed to provide diagnostic feedback on the Examination Score Report, correlating back to the test objectives, showing how you scored on each section of the test. For this assessment test, the passing score is 63% and the time provided to take the test is 120 minutes.A $10 US test fee applies worldwide to each time a test is taken, even if the same test is retaken. VISA, Master Card and American Express credit cards are accepted.

Test information:
Number of questions: 65
Time allowed in minutes: 120
Required passing score: 63%
Test languages: English

Access the Web-based test delivery tool Prime.
If you already have an account on Prime, select Secure Sign-In and continue to Take Test. Otherwise select First Time Registration and follow the 2 steps below: Step 1:  If you already have a Prometric ID number enter it into Step 1. If you do not have one, proceed to Step 2. Step 2: Select the Systems & Storage Assessment Tests section. Enter your demographic data and ‘Submit’. Note: Choose your username and password that you will use every time you take a test via Prime. Record them for future reference, along with your ID number that Prime generates.