Customer Business Needs (19%)
Identify IT infrastructure 000-963 virtualization needs and requirements
Identify IT infrastructure integration-migration needs and requirements
Match storage management software feature functions to customer needs
IBM Customer Strategy (19%)
Describe and recommend the Infrastructure Simplification solution
Describe the Business Continuity Solution
Describe the Information Life-Cycle Management solution
Describe the On-Demand strategy
Resources (14%)
Identify IBM marketing resources
Identify IBM usable tools
Identify IBM Global Business Services
Identify IBM Global Financing Services
IBM Product Portfolio (31%)
Describe the business benefits of Tape storage systems
Describe the business benefits of Unified Storage
Describe the business benefits of Virtualization
Describe how Tivoli Storage Manager (TSM) integrates into the storage strategy
Competition (17%)
Identify environments where N series is the best solution for the customer compared to other possible IBM System Storage solutions
Identify the major advantages of the N series solution over the competitors
Identify IBM’s major competitors in the Storage marketplace
Describe IBM’s Green Power Project
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